Are you trying to setup a new ActiveSync device? You may see Event ID 1053 in the event log that states
" Exchange ActiveSync doesn't have sufficient permissions to create the "CN=common name,OU=Staff,OU=Corp,DC=Domain,DC=local" container under Active Directory user "Active Directory operation failed on DC01.Domain.local. This error is not retriable. Additional information: Access is denied.
" Exchange ActiveSync doesn't have sufficient permissions to create the "CN=common name,OU=Staff,OU=Corp,DC=Domain,DC=local" container under Active Directory user "Active Directory operation failed on DC01.Domain.local. This error is not retriable. Additional information: Access is denied.
Active directory
response: 00000005: SecErr: DSID-031521D0, problem 4003 (INSUFF_ACCESS_RIGHTS),
data 0"
If so, please check the following in your active directory:
- Open the Active Directory Users and Computers and go to “View” and select “Advanced Features”
- After that, find the user who is not able to use the ActiveSync, Right Click, Click "Properties", and go to “Security” tab then click “Advanced”…
- Then just check the ckeck-box “Include inheritable permissions from this object’s parent” and click OK to close all the other windows…
- After this, the user should be able to connect to the server using ActuveSync with no problems…
